Yvette Coates
About Yvette Coates
Yvette Coates is a Quality Coach at Nationwide Building Society, a position she has held since 2020. She previously worked as a Branch Manager at the same organization for 20 years, from 2000 to 2020, in Norfolk, England.
Work at Nationwide Building Society
Yvette Coates has been employed at Nationwide Building Society since 2000. She served as a Branch Manager for 20 years, overseeing operations in Norfolk, England, until 2020. In her current role as a Quality Coach, which she has held since 2020, she focuses on enhancing service quality and operational efficiency within the organization.
Background
Yvette Coates has a long-standing career with Nationwide Building Society, beginning in 2000. Her extensive experience as a Branch Manager allowed her to develop a deep understanding of customer service and branch operations. After two decades in this role, she transitioned to the position of Quality Coach, where she continues to contribute to the organization.
Education and Expertise
While specific educational qualifications are not provided, Yvette Coates' extensive experience in the banking sector, particularly in management and quality assurance, indicates a strong foundation in these areas. Her role as a Quality Coach suggests expertise in evaluating and improving service standards within the financial services industry.
Achievements
Yvette Coates has achieved significant milestones during her tenure at Nationwide Building Society. Her long service as a Branch Manager reflects her commitment to the organization and her ability to lead teams effectively. Transitioning to the role of Quality Coach demonstrates her ongoing dedication to improving service quality within the company.