Zuzana Dunajova
About Zuzana Dunajova
Zuzana Dunajova is a Customer Service Representative at Nationwide Building Society in Bournemouth, United Kingdom, where she has worked since 2018. She previously served as a Counter Manager at Parfums Givenchy from 2014 to 2017 and holds a National Higher Diploma in Business Administration and Management from Business Academy - Bohumin, Czech Republic.
Work at Nationwide Building Society
Zuzana Dunajova has been employed as a Customer Service Representative at Nationwide Building Society since 2018. She operates in Bournemouth, United Kingdom, where she has accumulated six years of experience in this role. In her position, she is responsible for providing customer support and ensuring client satisfaction. Zuzana actively participates in team meetings and contributes to a culture of continuous improvement by generating ideas for process enhancements. Her role also involves training new team members, demonstrating her leadership skills within the organization.
Previous Experience at Parfums Givenchy
Before joining Nationwide Building Society, Zuzana Dunajova worked at Parfums Givenchy as a Counter Manager from 2014 to 2017. During her three years in this role, she was responsible for managing the counter operations and overseeing sales activities. Zuzana monitored sales progress and achieved personal sales goals, contributing to the overall success of the counter. She also created promotions and events aimed at engaging professional clientele and maximizing sales targets.
Education and Expertise
Zuzana Dunajova studied at the Business Academy in Bohumin, Czech Republic, where she focused on Business Administration and Management. She attended the academy from 1997 to 2002 and achieved a National Higher Diploma. This educational background has equipped her with essential skills in business management, which she applies in her current role and previous positions.
Team Leadership and Training Skills
Zuzana Dunajova possesses team leadership skills and is actively involved in training new members at Nationwide Building Society. She contributes to developing business plans and shares her knowledge with her colleagues. Her involvement in team training includes teaching about the historic heritage of the brands she represents, ensuring that new team members are well-informed and prepared for their roles.