David Kagel
About David Kagel
David Kagel is a Software Support Specialist at the Native American Health Center, where he has worked since 2009. He has a background in telecommunications administration and has held various technical roles, including IT Compliance Specialist and Helpdesk Technician.
Work at Native American Health Center
David Kagel has been employed at the Native American Health Center since 2009, serving as a Software Support Specialist for 15 years in Oakland, CA. In this role, he provides Tier 2 technical support and recommends technology solutions that align with the center's mission. He has played a key role in the implementation of EPIC EPM & EHR and Nextgen EPM & EHR Practice Management Applications. Additionally, he contributed to the setup of new sites and led application server upgrades, enhancing the operational efficiency of the center.
Education and Expertise
David Kagel earned a Bachelor of Science degree in Telecommunications Administration from Weber State University, where he studied from 2001 to 2005. His educational background provides him with a solid foundation in telecommunications and IT systems, which he applies in his current role at the Native American Health Center. His expertise includes software support, technical problem-solving, and the implementation of healthcare management applications.
Background in IT Compliance and Support
Before joining the Native American Health Center, David Kagel worked in various IT roles. He served as an IT Compliance Specialist at Internal Compliance Corporation from 2006 to 2008 in Saratoga, CA. Prior to that, he was a Helpdesk Technician at Pilot Flying J for eight months in 2005 in Ogden, UT, and worked as a Technical Support Engineer at Nortel Networks for four months in 2005 in Orem, UT. His diverse background in IT support and compliance has contributed to his current capabilities.
Missionary Experience
David Kagel served as a missionary for The Church of Jesus Christ of Latter-day Saints from 1999 to 2001 in the Raleigh-Durham, North Carolina area. This experience provided him with valuable interpersonal skills and a commitment to community service, which he continues to apply in his professional life.