Jack Andrew Madden
About Jack Andrew Madden
Jack Andrew Madden is a Client Success Manager currently working at Nautilus Labs in London. He has a background in maritime studies and business management, with previous experience in customer success, marketing, and event management.
Work at Nautilus Labs
Currently, Jack Andrew Madden serves as a Client Success Manager at Nautilus Labs. He has held this position since 2022, contributing to the company's focus on enhancing client relationships and ensuring customer satisfaction. His role involves working closely with clients to understand their needs and providing solutions that align with Nautilus Labs' offerings.
Education and Expertise
Jack Andrew Madden is pursuing a Diploma in Ship Sale & Purchase at the Institute of Chartered Shipbrokers, a program he began in 2021. He holds a BA (Hons) in Business Management from Newcastle University, which he completed from 2014 to 2018. Additionally, he studied Business and Economics at The University of Hong Kong for one year, from 2016 to 2017.
Background
Jack Andrew Madden has a diverse professional background. He began his career as an Intern at Clarksons Platou in Singapore in 2019. He then worked as a Marketing Executive at The ai Corporation for seven months in 2018-2019. Following this, he served as a Research Analyst at CGA Experience for eight months in 2019-2020. He transitioned to the role of Customer Success Executive at Informa's Lloyd’s List Intelligence from 2020 to 2021 before moving to VesselsValue Ltd as an Account Manager from 2021 to 2022.
Previous Roles and Experience
Before entering the maritime and client success sectors, Jack Andrew Madden worked as a Bar/Event Manager at Eventist Group from 2013 to 2018. This five-year role provided him with experience in event management and customer service. His varied experiences across different industries have equipped him with a broad skill set applicable to his current role.
Academic Qualifications
Jack Andrew Madden completed his secondary education at Shiplake College, where he achieved GCSEs and A Levels from 2008 to 2013. His educational journey laid the foundation for his later studies in business and maritime disciplines, contributing to his professional development.