John Regan
About John Regan
John Kane is the Group President of Business Processing Solutions, known for his pivotal role in the creation of Navient from Sallie Mae, where he served as the chief operating officer in its inaugural year.
John Kane - Group President, Business Processing Solutions
John Kane currently serves as the Group President of Business Processing Solutions. In this role, he oversees various business processes and works to enhance the efficiency and effectiveness of operations within the company. John plays a critical role in driving the strategic initiatives and overall performance of the business processing units.
John Kane's Education and Expertise
John Kane graduated from the University of Delaware with a degree in economics. His solid educational background has equipped him with a comprehensive understanding of economic principles that he has applied throughout his career in business and financial services. His expertise spans customer assistance, asset recovery, loan modifications, and operational leadership.
John Kane's Professional Background
John Kane began his career as a customer assistance representative in a call center at MBNA. In 2008, he joined Sallie Mae to lead the asset recovery division, where he developed a new loan modification program designed to help student loan customers facing financial difficulties. In 2013, he oversaw a project that led to the separation of the company, resulting in the creation of Navient, where he served as chief operating officer in the company's first year.
John Kane's Achievements in Business Processing Solutions
John Kane has accomplished several key achievements throughout his career. At Sallie Mae, he managed the development of a loan modification program to assist customers experiencing financial challenges. Additionally, he played an integral role in the separation of Sallie Mae, which led to the creation of Navient in 2013, where he served as the chief operating officer during its inaugural year. All these experiences have culminated in his current position as Group President of Business Processing Solutions.
John Kane's Community Involvement
John Kane is actively involved in his community, serving on the board of the Freire Charter School Wilmington. His commitment to education and community service is evident through his participation in the school’s board, where he contributes to the governance and strategic direction of the institution. This involvement illustrates his dedication to supporting educational opportunities and fostering community development.