Taylor Boucher
About Taylor Boucher
Taylor Boucher is a Customer Success Manager with extensive experience in the technology and marketing sectors. He has held positions at Comcast Business, Ellucian, and Navigate360, and holds a Master's Degree in International Marketing from Saint Joseph's University.
Current Role at Navigate360
Taylor Boucher serves as a Customer Success Manager at Navigate360, a position held since 2021. In this role, Boucher focuses on enhancing customer satisfaction and ensuring successful product adoption. The responsibilities include managing client relationships and providing support to maximize the value of Navigate360's offerings.
Previous Experience at Comcast Business
Prior to joining Navigate360, Taylor Boucher worked at Comcast Business as a Project and Process Manager from 2019 to 2022. This role was based in the Greater Philadelphia Area and involved overseeing various projects and improving processes to enhance operational efficiency.
Experience at Ellucian
Taylor Boucher has a background in customer success from Ellucian, where Boucher worked as a Customer Success Manager from 2017 to 2019. Additionally, Boucher served as a Consultant for three months in 2017. These roles involved supporting clients and ensuring they achieved their desired outcomes with Ellucian's products.
Educational Background
Taylor Boucher earned a Master’s Degree in International Marketing from Saint Joseph's University, studying from 2016 to 2017. Prior to this, Boucher completed a Bachelor's Degree in Public Relations, Advertising, and Applied Communication at Penn State University from 2010 to 2014. Boucher also studied Business and the Liberal Arts at City University London in 2013.
Early Career at The Doyle Group
Taylor Boucher began the professional career at The Doyle Group, where Boucher held two positions: Marketing Associate from 2015 to 2016 and Marketing Coordinator from 2014 to 2015. These roles involved supporting marketing initiatives and contributing to the overall marketing strategy.