Trevor Petitte
About Trevor Petitte
Trevor Petitte is a Client Services Supervisor based in Richfield, Ohio, with over seven years of experience in SaaS implementation and customer service. He has held various roles in the industry, including positions at Navigate360 and NaviGate Prepared, demonstrating a strong background in customer success management.
Current Role as Client Services Supervisor
Trevor Petitte currently holds the position of Client Services Supervisor at Navigate360 in Richfield, Ohio. In this role, he is responsible for overseeing the implementation of Software as a Service (SaaS) solutions. His focus includes ensuring that clients receive effective training and support during the solution launch process. This position allows him to leverage his extensive experience in customer service and SaaS implementation.
Experience at Navigate360
Trevor Petitte has a significant history with Navigate360, having worked there in various capacities. He served as Implementation Consultant I from 2020 to 2021 for 10 months and then as Implementation Consultant II for 7 months in 2021. His roles involved direct engagement with clients to facilitate the successful implementation of SaaS solutions. He has been in his current role since 2021, contributing to the company's client services.
Previous Employment History
Before joining Navigate360, Trevor Petitte worked at NaviGate Prepared as a Customer Success Manager from 2015 to 2020. He also held the position of Onsite Implementation Services at NaviGate Prepared for one year from 2014 to 2015. Earlier in his career, he worked as a Crew Member at McDonald's from 2010 to 2011 and as a Customer Service Representative at Huntington National Bank from 2011 to 2014. These roles have contributed to his strong background in customer service.
Educational Background
Trevor Petitte graduated from Garaway High School, where he studied General Studies from 2007 to 2011. His education provided a foundational understanding that has supported his career in customer service and SaaS implementation. This background has been instrumental in his ability to effectively manage client relationships and oversee service implementation.
SaaS Implementation Expertise
Trevor Petitte possesses over 7 years of experience in SaaS implementation. His expertise includes customer configuration, training, and the launch of solutions. This extensive experience has enabled him to develop a comprehensive understanding of client needs and the technical aspects of SaaS products, positioning him as a knowledgeable resource in his current role.