Derek Ridge
About Derek Ridge
Derek Ridge serves as the Group Manager of Technical Service Support at Navistar Inc., where he has worked since 2023. He has extensive experience in various roles within the company, including Project Manager and Warranty Audit Manager, and holds degrees in Automotive Technology and Business Administration.
Current Role at Navistar
Derek Ridge currently holds the position of Group Manager, Technical Service Support at Navistar Inc. He has been in this role since 2023, contributing to the company's technical service operations. His responsibilities likely include overseeing technical support initiatives and managing service-related projects.
Previous Experience at Navistar
Derek Ridge has extensive experience at Navistar Inc, having worked in various roles over several years. He served as Project Manager for the Field Support Command Center from 2020 to 2023, and as Warranty Audit Manager from 2018 to 2020. His other positions included Engine Program Manager for Blue Diamond Parts from 2011 to 2015, Supplier Warranty Manager from 2015 to 2018, and Product Specialist for Blue Diamond Parts in 2011. He also worked as Project Manager for the A26 Command Center for eight months in 2020.
Educational Background
Derek Ridge has a solid educational foundation in automotive technology and business management. He studied Automotive Technology at Universal Technical Institute, Inc., earning a certificate from 2001 to 2002. He later obtained a Bachelor of Science in Automotive Engineering Technology from Ferris State University from 2003 to 2006. Additionally, he earned a Master of Business Administration (MBA) in Business Administration and Management from Northern Illinois University from 2012 to 2015.
Early Career Experience
Before joining Navistar, Derek Ridge gained valuable experience in the automotive industry. He worked as a Corporate Trainee at Toyota Motor Sales from 2006 to 2007. He also served as Service Supervisor at The Honda Superstore of Lisle from 2007 to 2011, where he managed service operations and customer interactions.