Dominick Sabatino, MBA
About Dominick Sabatino, MBA
Dominick Sabatino, MBA, serves as the Associate Director of Customer Experience and Dealer Development at Navistar Inc, a position he has held since 2023. He has extensive experience in the automotive industry, having worked in various roles at Navistar and previously at Clifton Gunderson LLP.
Work at Navistar
Dominick Sabatino serves as the Associate Director of Customer Experience and Dealer Development at Navistar Inc. He has held this position since 2023. Prior to this role, he worked at Navistar in various capacities, including Manager of Dealer Development & Customer Experience from 2018 to 2023, and Manager of Internal Audit from 2016 to 2018. His experience at Navistar also includes roles as Senior - Internal Audit and SOX Compliance, and Internal Controls Analyst - Truck Group. Sabatino has been involved in key initiatives such as the development and implementation of the Prestige Standards program and the launch of the Customer Experience program for International Trucks.
Education and Expertise
Dominick Sabatino holds a Master of Business Administration (MBA) from North Central College, which he completed between 2012 and 2015. He also earned a Bachelor of Arts degree in Accounting, with a CPA track, from the same institution from 2004 to 2008. His educational background provides a strong foundation in business administration and management, as well as accounting principles, which supports his roles in customer experience and dealer development.
Background
Before joining Navistar, Dominick Sabatino worked at Clifton Gunderson LLP as an Assurance Associate for eight months in 2008 to 2009. His career at Navistar began in 2011, where he initially served as an Internal Controls Analyst in the Truck Group. Over the years, he has progressed through various roles, gaining extensive experience in internal audit, compliance, and dealer development.
Achievements
At Navistar, Dominick Sabatino leads the development and implementation of the Prestige Standards program, which aims to enhance customer experience. He also manages communication strategies directed at the North American dealer channel. His focus on hiring, onboarding, and retaining high-potential team members within the Dealer Development Team reflects his commitment to building effective teams and improving overall performance in customer experience initiatives.