Elizabeth P.
About Elizabeth P.
Elizabeth P. is a Product Support Representative at Navistar Inc, where she has worked since 2013. She has a background in customer service and project management, with previous roles at Ulta, Barton G, and Carstar.
Work at Navistar
Elizabeth P. has been employed at Navistar Inc as a Product Support Representative since 2013. In this role, she works in Woodridge, Illinois, and has accumulated over 11 years of experience. Her responsibilities include supporting the Navistar Dealer network by inserting graphics and diagrams into manuals and various outputs via web. She also tracks current product listings and manages incoming revision requests to ensure accurate documentation.
Previous Employment Experience
Prior to her current position at Navistar, Elizabeth P. held various roles in different organizations. She worked at Ulta as an Associate from 2009 to 2012 in Yorkville, IL, and served as an Assistant Operations Manager at Barton G for three months in 2012. Additionally, she worked as a Receptionist at Carstar from 2008 to 2011, also in Yorkville, IL. These roles contributed to her diverse experience in customer service and operations.
Education and Expertise
Elizabeth P. completed her high school education at Yorkville High School from 2004 to 2008. She then attended Waubonsee Community College, where she studied General Studies from 2008 to 2010. Following that, she pursued a Bachelor of Business Administration (B.B.A.) in Business Administration and Management at Aurora University from 2010 to 2012. This educational background supports her expertise in project management and organizational processes.
Project Management and Process Improvement
In her role at Navistar, Elizabeth P. develops and communicates project timelines and due dates to ensure smooth project execution. She creates and prepares organizational flow charts for various projects and processes. Additionally, she maintains detailed procedural processes to improve accuracy and efficiency in the publications and learning department, demonstrating her commitment to process improvement.
Collaboration and Technical Publications
Elizabeth P. proactively collaborates with engineering and other departments to obtain necessary information for projects. She implements changes and edits to various technical publications to keep them up-to-date, ensuring that all documentation reflects the current product offerings and specifications.