Heather Jarvis
About Heather Jarvis
Heather Jarvis serves as the Director of Dealer Experience at Navistar Inc, a position she has held since 2015. With extensive experience in pricing strategy and organizational development, she has worked at Navistar in various roles for nearly three decades and is currently pursuing a PhD in Organizational Development.
Current Role at Navistar Inc
Heather Jarvis serves as the Director of Dealer Experience at Navistar Inc, a position she has held since 2015. In this role, she focuses on enhancing the overall experience for dealers, ensuring that their needs are met effectively. Her tenure at Navistar has been marked by a commitment to improving dealer relationships and optimizing processes to support dealer operations.
Previous Positions at Navistar Inc
Prior to her current role, Heather Jarvis held several positions at Navistar Inc. She worked as the Global Pricing and Optimization Director from 2012 to 2015, where she managed pricing strategies on a global scale. Additionally, she served as the Pricing and Process Solutions Manager from 2010 to 2011 and as a Product Manager from 1993 to 2010. Her extensive experience in various roles has contributed to her expertise in pricing and market analysis.
Education and Academic Pursuits
Heather Jarvis has a strong educational background from Benedictine University. She earned a Bachelor of Business Administration (BBA) in Management and Organizational Behavior from 2007 to 2010. She continued her studies and obtained a Master of Science (MS) in the same field from 2017 to 2019. Currently, she is pursuing a Doctor of Philosophy (PhD) in Organizational Development, focusing on building high-performance teams, which she has been working on from 2020 to 2023.
Expertise in Business Processes
Heather Jarvis possesses expertise in both global and domestic business processes, with a strong emphasis on pricing strategy, continuous improvement, transportation, and product development. Her professional background has equipped her with the skills necessary to navigate complex business environments and implement effective strategies that drive organizational success.