Jaime Reyes
About Jaime Reyes
Jaime Reyes is the Manager of Direct Ship Order Fulfillment at Navistar, where he has worked since 2012. He has extensive experience in international operations and parts marketing, having held various roles at Navistar since 1983.
Current Role at Navistar
Jaime Reyes serves as the Manager of Direct Ship Order Fulfillment at Navistar since 2012. In this role, he manages order fulfillment for critical and unit down orders across the United States, Canada, Mexico, and global dealers. His responsibilities include overseeing direct ship orders for U.S. dealers, which represent 23% of all U.S. parts sales, exceeding $1 billion. This position highlights his significant role in revenue generation and operational management within the company.
Previous Experience at Navistar
Jaime Reyes has held various positions at Navistar since 1983. His career includes roles such as Manager Customer Support, Global Project Manager, and Manager Export Markets Parts Operations. He worked in different capacities, including parts marketing and international operations, accumulating extensive experience over nearly three decades. His tenure at Navistar reflects a consistent focus on parts operations and customer support.
Education and Certifications
Jaime Reyes is a certified Six Sigma Black Belt, which indicates his expertise in process improvement and quality management. This certification supports his ability to enhance operational efficiency and implement effective systems within the organization. His educational background complements his extensive professional experience in the field.
Bilingual Communication Skills
Jaime Reyes is fully bilingual in English and Spanish. This proficiency enhances his communication capabilities and operational efficiency in diverse markets, allowing him to effectively engage with a broad range of stakeholders. His language skills contribute to improved customer relations and support in international operations.
Focus on Continuous Improvement
Throughout his career at Navistar, Jaime Reyes has developed and implemented special projects aimed at enhancing systems, distribution, and service for global customers. His initiatives reflect a commitment to continuous improvement and customer satisfaction, demonstrating his proactive approach to operational challenges.