James J C.
About James J C.
James J C. is a User Experience Manager and Design Lead at Navistar Inc, where he has worked since 2017. With a background in graphic design and extensive experience in user experience across various industries, he oversees a team of designers and fosters innovation in product design.
Work at Navistar
James J C. has been with Navistar Inc since 2017, initially serving as a UX Lead Product Designer. In 2022, he advanced to the role of User Experience Manager & Design Lead. Based in the Greater Chicago Area, he oversees the work of approximately eight designers across around twelve product teams. His responsibilities include fostering design thinking as part of an innovation team in collaboration with IDEO and Stanford's D.School. His expertise includes designing vehicle repair management software, telematics, and fleet management SaaS software.
Previous Experience in User Experience Design
Before joining Navistar, James J C. worked at Hyatt Hotels Corporation from 2014 to 2016 as a Visual Designer focused on User Experience. His role involved enhancing user interactions and visual elements for the hospitality sector. He also held the position of Sr. Website Interface Designer at OfficeMax from 2008 to 2012, where he specialized in eCommerce usability and design. Additionally, he completed a design internship at Leo Burnett in 1998, gaining early exposure to the industry.
Education and Expertise
James J C. earned a Bachelor of Fine Arts in Graphic Design from Fort Hays State University, studying from 1995 to 2000. His educational background also includes studying Graphic Design at Hinsdale Central High School from 1992 to 1995. This foundation in graphic design has informed his work in user experience and product design, particularly in the areas of IoT software for remote vehicle engine calibration and control.
Design Leadership and Team Oversight
As a User Experience Manager & Design Lead at Navistar, James J C. oversees a team of approximately eight designers. His leadership role involves guiding design processes and ensuring alignment across multiple product teams. His focus on fostering a collaborative and innovative design environment contributes to the overall success of the user experience initiatives within the organization.