Jarrett Allen
About Jarrett Allen
Jarrett Allen is an Information Technology Specialist at Navistar Inc, where he has worked since 2021, focusing on IT projects and system performance. He has a diverse background in IT support roles, including positions at Veeam Software and Stanley Electric U.S. Co., Inc.
Work at Navistar
Jarrett Allen has been serving as an Information Technology Specialist at Navistar Inc. since 2021. His role is based in Springfield, Ohio, where he engages in various special IT projects aimed at enhancing system performance. Key responsibilities include managing server migrations and decommissions. He also oversees the Avaya and Mitel VOIP phone systems, ensuring effective communication infrastructure within the organization. Additionally, he administers Office 365, focusing on user account management and optimizing productivity tools. Jarrett manages daily ticket operations using ServiceNow, providing support for both office and production line users.
Previous Experience in IT
Before joining Navistar, Jarrett Allen worked at Veeam Software as a System Support Engineer from 2017 to 2018. His earlier experience includes a four-year tenure at Stanley Electric U.S. Co., Inc. as a Help Desk Engineer from 2013 to 2017. Additionally, he served as a Senior Help Desk Technician at inVentiv Health for one year from 2012 to 2013. In these roles, he developed skills in IT support and user assistance, contributing to his expertise in the field.
Technical Skills and Responsibilities
Jarrett Allen possesses a range of technical skills that support his role in IT. He utilizes PowerShell scripting for automation and administrative tasks, enhancing operational efficiency. His responsibilities include overseeing print server management to ensure effective document handling and printing services. He also provides support for Apple phones and various tablets, ensuring mobile device functionality for users. Furthermore, he is responsible for creating and maintaining knowledge base articles to streamline IT support processes.
Education and Expertise
While specific educational details are not provided, Jarrett Allen's extensive experience in information technology roles indicates a strong foundation in IT principles and practices. His expertise spans various aspects of IT support, system management, and user assistance, developed through years of hands-on experience in different organizations.