Jason Heckler
About Jason Heckler
Jason Heckler is a Customer Service Engineer at Navistar Inc, where he has worked since 2017, providing technical support in the Dallas/Fort Worth Area. He has a background in automotive repair and engineering, holding a Bachelor's degree in Automotive Engineering Technology from Southern Illinois University.
Work at Navistar
Jason Heckler has been employed at Navistar Inc since 2010, holding multiple roles over the years. He currently serves as a Customer Service Engineer in the Dallas/Fort Worth Area, a position he has held since 2017. Prior to this, he worked as a Field Services Engineer in Lisle, IL, from 2016. His responsibilities include providing support in customer service, technical issues related to chassis and electrical systems, parts, and electronic tools at the corporate level. Additionally, he has experience as a Repair Advocate from 2010 to 2013 and has been involved in chassis, electrical, and vehicle programming engineering since 2013.
Education and Expertise
Jason Heckler holds a Bachelor of Applied Science (B.A.Sc.) in Automotive Engineering Technology/Technician from Southern Illinois University, Carbondale, where he studied from 2007 to 2009. He also has a minor in Marketing. His educational background supports his extensive experience in the automotive repair and engineering fields, enabling him to transition from a class 8 truck repair technician to various corporate-level roles at Navistar.
Background
Before joining Navistar, Jason Heckler worked as a class 8 truck repair technician, which provided him with hands-on experience in the automotive industry. His career at Navistar began in 2010, and he has since progressed through several positions, demonstrating a commitment to customer service and technical support. His roles have included both field and corporate responsibilities, reflecting a diverse skill set in engineering and customer relations.
Achievements
Throughout his tenure at Navistar, Jason Heckler has contributed to various support roles, focusing on customer service and technical assistance. His expertise in chassis, electrical systems, and vehicle programming has been integral to his work. He has spent nearly four years in customer service roles and has accumulated over a decade of experience in engineering and support functions, showcasing his dedication to the automotive field.