Julie Heyn
About Julie Heyn
Julie Heyn serves as the Head of Change Enablement at Navistar Inc. She has extensive experience in change management, having held various roles at Whirlpool Corporation and TEKsystems, where she trained numerous employees and improved engagement scores significantly.
Current Role at Navistar
Julie Heyn serves as the Head of Change Enablement at Navistar Inc since 2022. In this role, she focuses on implementing change management strategies that enhance organizational effectiveness. Her responsibilities include leading initiatives that facilitate smooth transitions during periods of change, ensuring that employees are supported and informed throughout the process.
Previous Experience at Whirlpool Corporation
Julie Heyn has extensive experience at Whirlpool Corporation, where she held multiple roles over a span of 19 years. She began as an Employee Service Center Associate from 2001 to 2005, then transitioned to Training Analyst Associate from 2005 to 2013. She worked as a Change Management and Communications Specialist from 2013 to 2017, and later as Manager of Change Management and Communications in Global Finance and GIS from 2017 to 2020. Additionally, she served as a Principal Prosci In-House Instructor and OCM Program Figurehead from 2016 to 2019.
Organizational Change Management Expertise
Julie Heyn is recognized as a subject matter expert in organizational change management. During her tenure at Whirlpool, she directed the design and delivery of an enterprise-wide change management toolkit, which standardized change management processes across the organization. She also trained over two hundred employees in Prosci courses, receiving a top box facilitator rating for her efforts.
Educational Background
Julie Heyn holds a Bachelor of Arts in Education from Martin Luther College and a Bachelor of Applied Science in Elementary Education from Dr. Martin Luther College, completed between 1987 and 1992. She furthered her education with a Master's degree in HR Organizational Development from Western Michigan University, which she obtained from 2008 to 2011.
Achievements in Change Management
Throughout her career, Julie Heyn has achieved significant results in change management. At Whirlpool, she partnered with global finance directors to create communications and capability-building activities, resulting in an eight-plus point increase in engagement scores over three years. She also developed a value stream management operating system and change roadmap that led to over 2000 policy, SOP, and process improvements within a year.