Ken Zagroba
About Ken Zagroba
Ken Zagroba is a Program Manager for the New Integrated Parts Catalog at Navistar Inc, where he has worked since 2014. He has a background in automotive technologies and experience in operational process analysis, warranty claims management, and strategic planning.
Current Role at Navistar
Ken Zagroba serves as the Program Manager for the New Integrated Parts Catalog at Navistar Inc. He has held this position since 2014, contributing to the development and management of parts catalog systems. His role involves overseeing the integration of new parts into the catalog, ensuring that the information is accurate and accessible for users.
Previous Experience at Navistar
Prior to his current role, Ken Zagroba worked at Navistar Inc as the Parts Support Manager from 2011 to 2013. During this two-year tenure, he focused on enhancing parts support services, which contributed to the overall efficiency of parts management within the organization.
Education and Expertise
Ken Zagroba studied Automotive Technologies at Triton College from 1992 to 1994, where he achieved an Applied degree. His educational background supports his expertise in automotive repair procedures and product development, making him well-equipped for his roles in the automotive industry.
Skills and Specializations
Ken possesses skills in business-to-business and business-to-customer service management. He has experience in operational process analysis and redesign, which aids in improving efficiency. His expertise also extends to managing warranty claims and loss control processes, contributing to strategic planning and leadership within his organization.