Michael Bontkowski
About Michael Bontkowski
Michael Bontkowski serves as the Repair Advocate Associate Lead Sr. at Navistar Inc., where he utilizes his technical expertise in gasoline and diesel engine diagnostics to support the dealer network and enhance repair turnaround times.
Work at Navistar
Michael Bontkowski has been employed at Navistar Inc. as a Repair Advocate Associate Lead Sr. since 2018. In this role, he contributes to the company's reputation for providing industry-leading Uptime through effective diagnostics support. He plays a key role in ensuring that Navistar's dealer network achieves optimal repair turnaround times. His responsibilities include liaising with dealers to enhance operational efficiency in automotive repair processes.
Education and Expertise
Michael Bontkowski holds a Bachelor of Applied Science (BASc) in Automobile/Automotive Mechanics Technology/Technician from Southern Illinois University, Carbondale, where he studied from 2016 to 2018. He also earned an Associate of Applied Science in Automotive Service Technology from the College of DuPage. His education has equipped him with a strong technical orientation and expertise in both gasoline and diesel engine diagnostics.
Background
Before joining Navistar, Michael Bontkowski worked as a Maintenance Technician at FedEx Ground from 2019 to 2021 in McCook, Illinois. This role provided him with hands-on experience in automotive maintenance and repair, further enhancing his technical skills and understanding of operational processes in the automotive industry.
Skills and Contributions
Michael possesses skills in inventory management, which contribute to enhancing operational efficiency in automotive repair processes. His background in customer service aids in effectively liaising with Navistar's dealer network, ensuring that communication and support are streamlined for optimal performance.