Trish Reed
About Trish Reed
Trish Reed serves as the Vice President and General Manager of IC Bus at Navistar Inc, a position she has held since 2014. With a career at Navistar spanning over three decades, she focuses on improving customer satisfaction and enhancing dealer engagement through effective communication and marketing strategies.
Work at Navistar
Trish Reed has held multiple leadership roles at Navistar Inc since joining the company in 1989. She currently serves as the Vice President and General Manager of IC Bus, a position she has held since 2014. In this role, she focuses on enhancing customer satisfaction through uptime initiatives. Prior to this, she was the General Manager of Specialty Vehicle Segments from 2010 to 2014, and Vice President of Business Operations from 2008 to 2010. Reed also served as Vice President of Marketing and Customer Service from 2006 to 2008, and as East Region Director from 2002 to 2006. Her extensive experience at Navistar spans over three decades.
Education and Expertise
Trish Reed studied at Southern Illinois University, Carbondale, where she earned a Bachelor of Science degree in Finance from 1987 to 1989. Prior to that, she attended Rend Lake College, focusing on Business from 1985 to 1987. Her educational background in finance and business has equipped her with the necessary skills to navigate various leadership roles within Navistar, particularly in operations, marketing, and customer service.
Background
Trish Reed began her career at Navistar Inc in 1989, initially working in credit underwriting, sales, collections, and service center roles for 13 years. This foundational experience provided her with a comprehensive understanding of the company's operations and customer needs. Over the years, she transitioned into various management positions, ultimately leading to her current role as Vice President and General Manager of IC Bus.
Achievements
In her current role, Trish Reed aims to enhance customer satisfaction with IC Bus by implementing uptime initiatives and emphasizing on-time delivery of new products and technology. She also focuses on increasing dealer engagement through improved communication and marketing strategies. Reed utilizes her leadership experience to invigorate IC Bus operations within Navistar and among dealers, contributing to the company's overall success.