Amy Albers
About Amy Albers
Amy Albers is a Technical Specifications Writer II at Navitus Health Solutions, where she has worked since 2021. With over 20 years of experience in technical writing and support roles, she has a strong proficiency in user documentation and a commitment to the Golden Rule in her interactions.
Current Role at Navitus Health Solutions
Amy Albers currently holds the position of Technical Specifications Writer II at Navitus Health Solutions. She has been with the organization since 2021, contributing her expertise in technical writing and specifications for three years. In this role, she focuses on creating comprehensive documentation that supports the company's health solutions.
Previous Experience at Navitus Health Solutions
Prior to her current role, Amy worked at Navitus Health Solutions as a Technical Specifications Writer from 2014 to 2021. During this seven-year tenure, she developed a strong understanding of the company's products and services, enhancing her skills in technical documentation and user support.
Career Background at Greatland Corporation
Amy Albers spent a significant portion of her career at Greatland Corporation, where she held multiple roles from 2000 to 2013. She served as a Requirements Analyst/Technical Writer, Systems Support Team Lead, and Software Support. Her eight years at Greatland allowed her to gain extensive experience in user documentation and requirements analysis.
Educational Background
Amy Albers studied at the University of Wisconsin-Green Bay, where she earned a Bachelor of Science degree in Information and Computing Sciences from 1983 to 1987. Additionally, she has furthered her education at Northeast Wisconsin Technical College and Human Factors International, enhancing her technical writing and user experience skills.
Technical Skills and Proficiencies
Amy possesses strong proficiency in creating user documentation, particularly using RoboHelp. She has a keen ability to quickly learn and adapt to new software tools, products, and systems. Her extensive experience in the computerized tax industry includes a focus on wage reporting software and individual tax reporting processes.