Amy Cook
About Amy Cook
Amy Cook is a Workforce Management Specialist at Navitus Health Solutions, where she has worked since 2019. She holds a Bachelor's degree in Organizational Administration/Leadership Development from the University of Wisconsin-Oshkosh and has experience in data validation, workforce planning, and process improvement.
Work at Navitus Health Solutions
Amy Cook has been employed at Navitus Health Solutions as a Workforce Management Specialist since 2019. In this role, she conducts routine data validation of workforce management systems to ensure accuracy and reliability. She monitors real-time volume demand and adjusts workforce allocations flexibly to maintain operational efficiency. Additionally, she collaborates with department leadership to assess the impacts on volume and staffing, ensuring optimal workforce allocation.
Education and Expertise
Amy Cook studied at the University of Wisconsin-Oshkosh, where she earned a Bachelor's degree in Organizational Administration/Leadership Development from 2012 to 2014. Prior to that, she attended the University of Wisconsin-Fox Valley, achieving an Associate of Applied Science (AAS) in Psychology from 2009 to 2012. She also completed her high school education at Appleton North High School, focusing on Organizational Leadership from 1997 to 2001.
Background in Workforce Management
Before joining Navitus Health Solutions, Amy Cook worked at ThedaCare in various roles. She served as a Patient Service Representative from 2014 to 2016, followed by a position as a Workforce Planner from 2017 to 2018. Additionally, she held the role of Administrative Assistant at ThedaCare from 2016 to 2017. Throughout her career, she has implemented process improvement initiatives that enhanced workforce management efficiency.
Professional Achievements
In her current role and previous positions, Amy Cook has developed and submitted requests for enhancements in departmental reports to improve performance metrics. She has also conducted routine data validation and monitored real-time volume demands, contributing to the overall efficiency of workforce management systems.