Gay Lemmers
About Gay Lemmers
Gay Lemmers serves as the Associate Director of Member Services at Navitus Health Solutions, a position she has held since 2003. With over 21 years of experience in this role, she contributes to the company's member service operations.
Work at Navitus Health Solutions
Gay Lemmers has served as Associate Director of Member Services at Navitus Health Solutions since 2003. In this role, Lemmers is responsible for overseeing member services operations, ensuring that members receive appropriate support and resources. With over two decades of experience at Navitus, Lemmers has contributed to the development and implementation of member-focused initiatives aimed at enhancing service delivery and member satisfaction.
Professional Experience
Lemmers has accumulated 21 years of professional experience in the healthcare industry, specifically in member services. This extensive background has equipped Lemmers with a deep understanding of member needs and the operational challenges within health services. Lemmers' role involves collaborating with various teams to improve service processes and address member inquiries effectively.
Leadership Role
As Associate Director, Lemmers plays a crucial leadership role within the member services team at Navitus Health Solutions. This position involves strategic planning and execution of member service strategies. Lemmers is tasked with guiding team members and fostering a culture of excellence in service delivery.