Rachael Kealy, C Ph T
About Rachael Kealy, C Ph T
Rachael Kealy is an Analyst in Technical Operations for Government Programs at Navitus Health Solutions, a position she has held since 2019. She has a background in customer service and sales, with previous roles at Navitus Health Solutions and Pandora, and holds a Bachelor's Degree in Sociology from Loras College.
Work at Navitus
Rachael Kealy has been employed at Navitus Health Solutions since 2019, serving as an Analyst in Technical Operations for Government Programs. In this role, she is responsible for analyzing and optimizing technical operations within government programs, contributing to the efficiency and effectiveness of healthcare solutions. Prior to her current position, she held multiple roles at Navitus, including Member Services Specialist II from 2015 to 2017 and Customer Care Specialist III from 2017 to 2019. Her progression within the company reflects her growing expertise in the healthcare sector.
Education and Expertise
Rachael Kealy earned her Bachelor’s Degree in Sociology from Loras College, where she studied from 2011 to 2015. This educational background provides her with a strong foundation in understanding social dynamics and human behavior, which is beneficial in her current role in healthcare operations. Her academic experience complements her professional roles, allowing her to apply sociological principles to improve customer service and operational efficiency.
Background
Rachael Kealy began her career as a Sales Associate at Pandora, where she worked from 2013 to 2015. Following this role, she transitioned to Navitus Health Solutions, where she gained experience in customer service and member support. She worked as a Customer Care Specialist III and later as a Member Services Specialist II before advancing to her current analyst position. Additionally, Rachael completed a three-month internship with Access Sport in London in 2014, further diversifying her professional experience.
Career Progression
Rachael Kealy's career reflects a steady progression within the healthcare industry. After starting as a Sales Associate, she moved into the healthcare sector at Navitus Health Solutions, where she took on various roles that increased in responsibility. Her positions included Customer Care Specialist III and Member Services Specialist II, culminating in her current role as Analyst in Technical Operations. This trajectory demonstrates her commitment to professional growth and her ability to adapt to different roles within the organization.