Lindsay Hemmerlin (Miller), MBA
About Lindsay Hemmerlin (Miller), MBA
Lindsay Hemmerlin (Miller), MBA, serves as the Director of Account Operations at Navix, where she focuses on enhancing operational efficiency. With a strong background in freight logistics and customer success, she has consistently transformed chaotic processes into streamlined operations throughout her career.
Work at Navix
Lindsay Hemmerlin currently serves as the Director of Account Operations at Navix. She has been in this role since 2024, working remotely for six months. In her position, she focuses on transforming chaotic processes into streamlined operations, which aligns with her career theme of process improvement.
Education and Expertise
Lindsay Hemmerlin holds a Bachelor of Arts in Business Administration and Management from Carthage College, where she studied from 2006 to 2009. She furthered her education at Argosy University, earning a Master's degree in Business Administration and Management from 2013 to 2014. Her academic background supports her expertise in operations and customer success.
Background
Lindsay has a diverse professional background in various roles related to operations and customer success. She worked as a Mortgage Loan Originator at Quicken Loans from 2015 to 2016 and held several positions in logistics and operations, including Director of Customer Success at Trucker Tools from 2020 to 2024 and Logistics Account Manager & Trainer at Priority1 from 2017 to 2019.
Achievements in Process Improvement
Throughout her career, Lindsay has focused on process improvement and creation. She has experience in building and rebuilding teams, developing training programs, and creating playbooks to scale departments and companies. Her keen eye for detail and organization has been instrumental in her roles across various organizations.
Experience in Freight Logistics
Lindsay possesses significant expertise in freight logistics, having worked in various capacities within the industry. Her roles have included Director of Customer Success at Trucker Tools and Truckload Operations at American Group, LLC. This experience has contributed to her strong background in operations and customer success.