Carina Tran
About Carina Tran
Carina Tran serves as the Lead Implementation Manager at Nayya, a position she has held since 2023. She has a background in customer success and client management, with previous roles at Robert W. Baird & Co. and Way2B1.
Work at Nayya
Carina Tran currently serves as the Lead Implementation Manager at Nayya, a position she has held since 2023. In this role, she is responsible for overseeing the implementation processes within the company. Prior to her current position, she worked as a Senior Customer Success Manager at Nayya from 2021 to 2023, where she focused on enhancing customer satisfaction and success.
Education and Expertise
Carina Tran holds a Bachelor of Arts degree in Political Science from Knox College, which she completed from 2010 to 2014. She also studied Chinese Language and Literature at Beijing Foreign Studies University. Her educational background equips her with strong analytical and communication skills, relevant to her roles in customer success and implementation management.
Background
Before joining Nayya, Carina Tran accumulated significant experience in the financial services sector. She worked at Robert W. Baird & Co. as a Client Specialist from 2016 to 2019 and as a Client Assistant from 2015 to 2016. Additionally, she served as a Customer Success Manager at Way2B1 from 2019 to 2021, further developing her expertise in client relations and customer success.
Professional Experience
Carina Tran has a diverse professional background, with experience spanning several roles in customer success and client management. Her tenure at Robert W. Baird & Co. included three years as a Client Specialist, where she managed client relationships. At Way2B1, she worked as a Customer Success Manager for two years, contributing to customer satisfaction initiatives before returning to Nayya.