Eliot Routh
About Eliot Routh
Eliot Routh is a Customer Success Manager at Nayya, where he leverages his background in screenwriting and filmmaking to improve customer engagement. He has previously held roles in marketing and onboarding, and has experience in bridging the gap between technical teams and clients.
Work at Nayya
Eliot Routh currently serves as a Customer Success Manager at Nayya, a position he has held since 2022. In this role, he acts as a liaison between client carriers and internal teams, facilitating effective communication and collaboration. His responsibilities include ensuring customer satisfaction and seamless integration of services. Prior to this role, he worked as an Onboarding Specialist at Nayya from 2021 to 2022, where he contributed to the onboarding process for new clients.
Education and Expertise
Eliot Routh has a diverse educational background. He earned a Bachelor of Arts (B.A.) in Film/TV Development from Sarah Lawrence College, where he studied from 2008 to 2012. He furthered his education by obtaining a Master of Fine Arts (MFA) in Screenwriting from Brooklyn College, attending from 2016 to 2019. Additionally, he completed a Certificate in Film Directing at the Academy of Performing Arts in Prague from 2010 to 2011. His education supports his expertise in storytelling and customer engagement strategies.
Background
Eliot Routh has accumulated a range of professional experiences in various roles. He worked as a Marketing Director at SILO from 2020 to 2021, where he managed marketing strategies. Earlier, he served as an Editorial Intern at VinePair for three months in 2020. He also gained experience as a Cheesemonger at FORAGERS from 2017 to 2019. His career reflects a blend of customer service, marketing, and editorial skills.
Professional Skills
Eliot Routh possesses skills in bridging the gap between technical teams and clients, ensuring seamless integration and customer satisfaction. His background in screenwriting and filmmaking enhances his ability to develop effective storytelling techniques that improve customer engagement strategies. These skills are particularly valuable in his current role at Nayya, where effective communication is essential.