Laura Buss
About Laura Buss
Laura Buss is a Senior Customer Success Manager at Nayya, where she has worked since 2024. She has extensive experience in customer success and account management, having held various roles at companies such as Hello Alpha, QuickFee, and FOX Sports.
Work at Nayya
Laura Buss has been serving as a Senior Customer Success Manager at Nayya since 2024. In this role, she focuses on enhancing customer satisfaction and ensuring successful implementation of Nayya's services. Her position is based in New York, New York, United States.
Previous Experience in Customer Success
Before joining Nayya, Laura Buss worked at Hello Alpha, Inc. as Senior Manager, Customer Success from 2022 to 2024. In this role, she managed customer relationships and worked to improve overall client satisfaction. Prior to that, she held various positions at QuickFee, including Head of Account Management and Director of Implementation Services, where she contributed to customer success strategies.
Background in Sales and Account Management
Laura Buss has a diverse background in sales and account management. She worked as an Account Manager at FOX Sports and held multiple roles at Nine Entertainment Co., including Account Service Representative and Direct Sales Executive. Her experience spans both on-site and remote settings, showcasing her adaptability in various work environments.
Education and Expertise
Laura Buss earned a Bachelor of Communications with a Double Major in Marketing & Advertising from Edith Cowan University. Her educational background supports her expertise in customer success and account management, providing her with the skills necessary to excel in her roles.