Samantha S.
About Samantha S.
Samantha S. is an experienced professional in account management, currently working at Nayya in New York since 2022. She holds a B.A. in English Literature from Trinity College-Hartford and an MBA in Organizational Leadership and Strategy from Boston University.
Current Role at Nayya
Samantha S. currently holds a position in Account Management at Nayya, a role she has occupied since 2022. Nayya is known for its innovative approach to employee benefits and health insurance solutions. In her capacity, she focuses on managing client relationships and ensuring that clients receive optimal service and support. Her experience in account management contributes to the company's efforts in enhancing customer satisfaction and engagement.
Previous Experience at Andela
Before joining Nayya, Samantha S. worked at Andela as a Senior Manager in Client Partnerships from 2020 to 2022. In this remote role, she was responsible for building and maintaining relationships with clients, ensuring alignment between client needs and Andela's services. Her tenure at Andela allowed her to develop skills in client management and partnership development.
Professional Background at Fidelity Investments
Samantha S. began her career at Fidelity Investments, where she served as a Senior Analyst from 2009 to 2013 in Boston, MA. During her four years at Fidelity, she gained valuable insights into financial services and investment analysis, which laid the groundwork for her subsequent roles in account management and client partnerships.
Education and Expertise
Samantha S. holds a Bachelor of Arts in English Literature from Trinity College-Hartford. She furthered her education by obtaining a Master of Business Administration (MBA) with a focus on Organizational Leadership and Strategy from Boston University Questrom School of Business. Additionally, she studied at the Institute for Integrative Nutrition, enhancing her knowledge in health and wellness.
Experience at Bain Capital and Emissary.io
Samantha S. worked at Bain Capital as a Senior Associate from 2014 to 2017, where she contributed to investment strategies and client engagement. Following this, she held the position of Manager of Customer Success for Strategic Accounts at Emissary.io from 2018 to 2020 in New York, NY. In both roles, she focused on fostering client relationships and ensuring successful outcomes for strategic initiatives.