Jazz Woodward
About Jazz Woodward
Jazz Woodward is the Manager of Workplace Experience at the NBA and also manages Guest Relations at Mondrian Park Avenue in New York. He has a background in hospitality management, having worked at The Ritz-Carlton, Fairmont Austin, and Downtown Grand Las Vegas.
Current Role at National Basketball Association
Jazz Woodward is currently serving as the Manager of Workplace Experience at the National Basketball Association (NBA) in New York, New York. In this role, which began in 2020, Woodward is responsible for overseeing workplace operations, designing employee engagement strategies, and improving overall workplace efficiency. This position demands a keen understanding of workplace dynamics and the ability to foster a productive and positive work environment. Woodward's experience in hospitality management positions him well for ensuring a seamless, employee-focused workplace.
Current Position at Mondrian Park Avenue
In addition to the NBA role, Jazz Woodward holds the position of Manager, Guest Relations, at Mondrian Park Avenue in New York, New York, United States. Starting in 2019, Woodward's responsibilities include elevating guest experiences, managing guest relations teams, and ensuring high levels of customer satisfaction. His expertise in high-end hospitality services ensures that guests receive personalized, exceptional service.
Past Experience at The Ritz-Carlton Hotel Company
Jazz Woodward worked at The Ritz-Carlton Hotel Company, L.L.C. as the Manager, Front of House, from 2018 to 2020. In this role, he managed front desk operations, coordinated with other departments to enhance guest experiences, and maintained the high standards synonymous with The Ritz-Carlton brand. His role was crucial in ensuring guests received the luxury service for which the brand is known.
Past Role at Fairmont Austin
From 2017 to 2018, Jazz Woodward served as the Assistant Manager, Luxury Guest Relations, at Fairmont Austin in the Austin, Texas Area. In this capacity, Woodward was instrumental in providing exceptional service to luxury guests, handling VIP guest interactions, and managing a team dedicated to delivering high-quality guest experiences. His ability to cater to the needs of upscale clientele was a key aspect of this role.
Previous Positions at Downtown Grand Las Vegas
Jazz Woodward has held several significant positions at Downtown Grand Las Vegas. Firstly, he was the Chief Concierge from 2015 to 2017, where he managed concierge services, coordinated guest requests, and ensured the highest standards of guest satisfaction. Prior to this, he served as the Operations Manager from 2014 to 2015, overseeing daily operations, facilitating smooth service delivery, and working to optimize operational efficiency.
Academic Background
Jazz Woodward earned a Bachelor of Arts (B.A.) degree from the University of Nevada-Las Vegas. This academic background provided him with foundational knowledge and skills that have been instrumental in his varied roles within the hospitality and workplace management sectors. The education he received has significantly contributed to his ability to manage high-end hospitality services and workplace environments effectively.