Ryan Chen
About Ryan Chen
Ryan Chen is a Technical Operation Center Coordinator at the NBA and a Tech Support Specialist at Union County Educational Services Commission with extensive experience in IT support and technical operations.
Technical Operation Center Coordinator at NBA
Ryan Chen serves as a Technical Operation Center Coordinator at the National Basketball Association (NBA). His role at the NBA involves coordinating technical operations within the organization. Ryan has been with the NBA since 2013, working out of the location in Secaucus, NJ. His responsibilities in this role would typically include overseeing various technical systems, ensuring seamless operations, and potentially managing incidents as they occur.
Tech Support Specialist at Union County Educational Services Commission
Since 2015, Ryan Chen has been working as a Tech Support Specialist at the Union County Educational Services Commission in Westfield, NJ. In this role, he is responsible for managing the deployment and maintenance of interactive projectors and video conferencing tools. He also oversees the cross-connectivity of IT resources such as SMART Boards and document scanners. Furthermore, Ryan documents standard operating procedures for the IT department, contributing to more efficient and standardized operational practices.
Education in Engineering and Technology
Ryan Chen has a diverse educational background focused on engineering and technology. He studied at the US Army Corps of Engineers, where he completed the Interior Electrician Course in Electrical, Electronic and Communications Engineering Technology/Technician in 2010. He also holds an Associate’s Degree in Heating, Air Conditioning, Ventilation, and Refrigeration Maintenance Technology/Technician from Technical Career Institutes, where he studied between 2008 and 2011. Ryan's foundational education includes a Bachelor's Degree in Physics from the University of Distance Education in Yangon, Myanmar, obtained from 2002 to 2005.
Previous Roles in Technical Support
Throughout his career, Ryan Chen has held various roles in technical support. Before his current position at Union County Educational Services Commission, he worked as a Desktop Support Technician at Wagner College in 2014 for four months. He also served as a Tech Support Specialist at TCI College from 2009 to 2011. These positions provided him with a solid foundation in offering technical support, troubleshooting hardware and software issues, and managing IT resources effectively.