Clara Cummings
About Clara Cummings
Clara Cummings serves as the Head of Customer Success at Nectar, where she has worked since 2021. She has a diverse background in customer success roles across various companies and holds a Bachelor's Degree in Middle East Studies/Arabic from Brigham Young University.
Current Role at Nectar
Clara Cummings serves as the Head of Customer Success at Nectar, a position she has held since 2021. In this role, she is responsible for overseeing customer success initiatives and ensuring high levels of customer satisfaction. Her expertise in managing high-volume workloads is essential in this capacity, allowing her to effectively lead her team and address customer needs.
Previous Experience in Customer Success
Prior to her current role, Clara Cummings worked at Podium as a Commercial Customer Success Manager for six months in 2021. She also served as an SMB Customer Success Manager at Podium from 2019 to 2021, where she focused on enhancing customer relationships. Her experience at eLearning Brothers includes roles as a Digital Product Specialist and Manager of Customer Success, contributing to her comprehensive understanding of customer engagement strategies.
Educational Background
Clara Cummings studied at Brigham Young University, where she earned a Bachelor’s Degree in Middle East Studies/Arabic, with an emphasis in Political Science and a minor in Global Business, from 2014 to 2018. She also attended Salt Lake Community College from 2012 to 2014. Her educational background provides her with a global business perspective, which is beneficial in her customer success role.
Early Career Experience
Clara began her career at the Missionary Training Center, where she worked as a Senior Training Front Office Receptionist from 2014 to 2015. She later held various positions at eLearning Brothers, including Front Office Manager from 2015 to 2017 and Digital Product Specialist from 2017 to 2018. These roles helped her develop strong self-motivation and communication skills, which are crucial for her leadership in customer success.