John Barrett
About John Barrett
John Barrett is a Digital Analyst at Neem Consulting Limited, where he has worked since 2019. He has extensive experience in digital services and applications management, having held various roles at organizations such as Lloyds Banking Group, Bank of America, and Unilever.
Work at Neem Consulting Limited
John Barrett has been employed at Neem Consulting Limited as a Digital Analyst since 2019. In this role, he focuses on enhancing digital strategies and analytics to support client objectives. His tenure at Neem has allowed him to apply his extensive experience in digital analysis and service improvement, contributing to the company's growth and client satisfaction.
Previous Employment History
Before joining Neem, John Barrett worked at several notable organizations. He served as an Applications Analyst at Lloyds Banking Group for seven months in 2018. Prior to that, he held the position of Applications Manager - Service Design and Transition at Bank of America for three years. His experience also includes a role as Service Transition Support Manager at HSBC Private Banking and various positions at Genting Casinos UK Limited, where he worked as a SQL Database Administrator and Applications Manager.
Education and Training
John Barrett completed his education at St Anselms College in Birkenhead from 1988 to 1993. He then attended Birkenhead Sixth Form College from 1993 to 1995, where he furthered his academic pursuits. This educational background provided him with a solid foundation for his career in digital analysis and technology.
Achievements at Unilever
During his time at Unilever, John Barrett led several significant initiatives. He launched a process review and redesign initiative aimed at improving operational efficiency. He served as a workstream lead for multiple service improvement projects and played a key role in transitioning from an agency to an internal operating model, which resulted in cost reductions. His collaboration with global teams focused on enhancing digital capabilities and developing service level agreements (SLAs) and key performance indicators (KPIs) for digital service delivery.
Technical Skills and Expertise
John Barrett possesses a diverse set of technical skills acquired throughout his career. His experience includes SQL database administration and applications management, which are critical for digital service delivery. He has a strong background in process design, service transition, and digital analytics, enabling him to conduct trend and root cause analysis to enhance digital services.