Bill Ward
About Bill Ward
Bill Ward serves as the Manager of the End User Support Group at Nektar Therapeutics, a position he has held since 2017. He has over two decades of experience at Nektar, having worked in various roles including Sr. IT System Administrator and Business System Analyst.
Work at Nektar Therapeutics
Bill Ward has been with Nektar Therapeutics since 2001, holding various positions over the years. He currently serves as the Manager of the End User Support Group, a role he has held since 2017. Prior to this position, he worked as a Senior IT System Administrator from 2010 to 2017, and as a Senior Supervisor in the Helpdesk from 2008 to 2010. His tenure at Nektar also includes roles as a Business System Analyst from 2001 to 2008 and as a Quality Assurance Specialist from 1998 to 2001. All these roles were based in the Huntsville, Alabama area.
Education and Expertise
Bill Ward studied at The University of Alabama from 1988 to 1993, where he completed his degree. He also attended The University of Alabama in Huntsville, focusing on Biology, General, and earned a Bachelor of Science (BS) degree from 1994 to 1997. His educational background provides a foundation for his extensive career in IT and support services within the biotechnology sector.
Professional Background
Bill Ward's professional background spans over two decades in the IT and support services field, primarily at Nektar Therapeutics. His career began in 1998 as a Quality Assurance Specialist, and he has progressively advanced through various roles, showcasing his expertise in IT systems and user support. His experience includes managing teams and overseeing technical support operations.
Career Progression
Bill Ward's career progression at Nektar Therapeutics illustrates his growth within the organization. Starting as a Quality Assurance Specialist, he transitioned to roles with increasing responsibility, including Business System Analyst and Senior IT System Administrator. His current role as Manager of the End User Support Group reflects his extensive experience and knowledge in IT support and management.