Andres Mendiola Mendoza
About Andres Mendiola Mendoza
Andres Mendiola Mendoza is an Analista de Transición Distribuida at NEORIS in Monterrey, Nuevo León, México, where he has worked since 2021. He specializes in analyzing application logs and databases to address system incidents, particularly related to the OXXO Point of Sale system.
Work at NEORIS
Andres Mendiola Mendoza has been employed at NEORIS as an Analista de transición distribuida since 2021. In this role, he focuses on providing feedback and potential mitigations for system incidents related to the OXXO Point of Sale system. His responsibilities include analyzing application logs and databases to identify the root causes of system incidents. He has accumulated three years of experience in this position, contributing to the efficiency and reliability of the systems he oversees.
Previous Experience in IT Support
Before joining NEORIS, Andres worked at Consiss as an Analista de soporte para TI de Nivel 3 from 2019 to 2021. His role involved providing advanced technical support and troubleshooting for IT systems. Prior to that, he served as Ingeniero de soporte JR at Celestica for six months in 2012, where he gained foundational experience in technical support. Additionally, he worked at Cablevision, SA de CV as an Agente de soporte for three months in 2016 and at GETIC S.A de C.V as Ingeniero de soporte remoto from 2017 to 2019.
Education and Expertise
Andres Mendiola Mendoza holds a degree in Ingeniero Administrador de Sistemas from Universidad Autonoma de Nuevo Leon, which he completed from 2005 to 2010. His educational background provides him with a solid foundation in systems administration and management, which he applies in his current role and throughout his career in IT support.
Projects and Initiatives
Andres is involved in an internal project focused on cash management and control within the OXXO retail environment. This project aims to enhance the operational efficiency of cash handling processes, demonstrating his commitment to improving system functionality and user experience within the retail sector.