Daniel García Aranda
About Daniel García Aranda
Daniel García Aranda is a Customer Engagement professional at NEORIS, with over six years of experience in SAP CRM and strong bilingual communication skills. He has held various roles in the field, demonstrating expertise in customer relationship management and complex problem solving.
Work at NEORIS
Daniel García Aranda has been working at NEORIS since 2018 in the role of Customer Engagement. His tenure at NEORIS spans six years, during which he has contributed to customer relationship management initiatives in Monterrey and surrounding areas in Mexico. Prior to his current position, he served as the Hybris Practice Leader since 2017. His experience at NEORIS also includes previous roles as SAP CRM Manager and SAP Service Manager, showcasing his long-standing association with the company.
Previous Experience
Before joining NEORIS, Daniel García Aranda held various positions that enhanced his expertise in customer relationship management and support. He worked at AMD as an Off-site Support Program Leader from 2010 to 2013. Additionally, he served as an SAP CRM Manager at Neoris from 2010 to 2012 and again in 2013 for a brief period. His experience also includes a role as an SAP CRM Senior Consultant at Deloitte in 2009.
Education and Expertise
Daniel García Aranda studied at the Instituto Tecnológico y de Estudios Superiores de Monterrey, where he earned a Master's degree in Business Development from 2010 to 2013. He possesses over six years of experience in SAP CRM, demonstrating a deep understanding of customer relationship management systems. Additionally, he is certified in SCM ECC 6.0, indicating specialized knowledge in supply chain management systems.
Skills and Competencies
Daniel García Aranda showcases strong analytical skills, particularly in complex problem solving and analysis. He emphasizes a strong service attitude, focusing on customer satisfaction and support. His bilingual communication skills in both English and Spanish further enhance his ability to engage with diverse clientele and stakeholders.