Enrique Oyervides Alanis
About Enrique Oyervides Alanis
Enrique Oyervides Alanis serves as the SAP Enterprise Support Manager at Neoris, where he has worked since 2018. He has extensive experience in managing AMS SAP Support Services and holds certifications in ITIL v3 Foundations and Microsoft Certified Administration.
Work at NEORIS
Enrique Oyervides Alanis has been employed at Neoris since 2005, holding various positions over the years. He currently serves as the SAP Enterprise Support Manager, a role he has held since 2018. In this capacity, he is responsible for managing SAP Enterprise Support for multiple clients. Prior to this, he worked as a Service Desk Manager for 15 years, starting in 2009. His earlier role at Neoris was as Coordinador De Help Desk from 2005 to 2007.
Education and Expertise
Enrique studied at Universidad Autonoma De Nuevo León, where he gained foundational knowledge relevant to his career. He holds certifications in ITIL v3 Foundations and Microsoft Certified Administration (MCSA), which enhance his expertise in IT service management and administration.
Background
Enrique Oyervides Alanis has extensive experience in managing AMS SAP Support Services at levels L2 and L3. His career spans multiple sectors, including Retail, Education, Logistics, and Automotive, where he has contributed to various projects. He possesses knowledge in Infrastructure and Networking, which supports his roles in IT management.
Achievements
Throughout his career, Enrique has demonstrated a strong capability in managing support services and leading teams. His long tenure at Neoris reflects his commitment to the organization and his ability to adapt to various roles within the company. His work has positively impacted client support and service delivery.