Gustavo Enrique Gavilan Murcia
About Gustavo Enrique Gavilan Murcia
Gustavo Enrique Gavilan Murcia serves as the Sales Director and Head of Telco & Media for North Latin America at NEORIS, where he defines service portfolios and commercial strategies. He has a diverse background in telecommunications and IT, with previous roles at everis, IBM, and Tata Consultancy Services, and holds degrees in systems engineering and telecommunications management.
Current Role at NEORIS
Gustavo Enrique Gavilan Murcia serves as the Sales Director and Head of Telco & Media for North Latin America at NEORIS. He is responsible for defining service portfolios and commercial strategies across various territories. His role involves managing commercial, presales, and delivery teams to ensure the achievement of organizational objectives. Since joining NEORIS in 2021, he has focused on enhancing the company's presence in the telecommunications and media sectors within the region.
Professional Experience
Gustavo has held several significant positions in the telecommunications and IT sectors. Prior to his current role, he worked at Tata Consultancy Services as a Client Partner from 2018 to 2020. He also served as an Associate Partner at IBM in the Communications division from 2015 to 2017. His earlier experience includes a three-year tenure as Director of Telecom at everis from 2012 to 2015 and a nine-month role as Gerente Telecom at the same company in 2011. This diverse experience has contributed to his expertise in managing high-performance teams.
Education and Expertise
Gustavo studied at Universidad Central in Colombia, where he earned a degree in Systems Engineering from 1993 to 1998. He furthered his education at Universidad de Los Andes, pursuing a specialization in telecommunications management since 2010. In 2021, he completed a program in Digital Transformation at MIT Professional Education. His educational background supports his extensive knowledge in traditional and agile methodologies, including ITIL, SCRUM, and DevOps.
Telecommunications Projects
Gustavo has implemented over 90 BSS/OSS projects specifically tailored for the telecommunications sector. This extensive experience has enhanced his understanding of operational models for telecom companies. His work has contributed to the improvement of processes and systems within the industry, demonstrating his capability in managing complex projects and delivering results.
Skills and Competencies
Gustavo possesses strong negotiation skills and demonstrates adaptability to change. He effectively works under pressure and is focused on agile processes and results. His proficiency in various methodologies, including Frameworx, COBIT, PMI, and CMMI, enables him to make quick and accurate business decisions. His ability to lead multidisciplinary teams across IT domains further underscores his expertise in the field.