Ray López Zaragoza
About Ray López Zaragoza
Ray López Zaragoza is a Testing Technical Lead at NEORIS, with over 10 years of experience in the hospitality industry. He holds degrees in Industrial Engineering and Business Administration and has a strong belief in the importance of exceptional service as a competitive advantage in hotels.
Work at NEORIS
Ray López Zaragoza has been employed at NEORIS as a Testing Technical Lead since 2022. In this role, he oversees testing processes and ensures quality standards are met in software development. His experience in quality assurance and technical leadership contributes to the company's commitment to delivering high-quality technology solutions.
Education and Expertise
Ray studied at Universidad de las Américas Puebla, where he earned a degree in Ingeniería Industrial from 1997 to 2001. He furthered his education at Incubadora Retto, completing a Diplomado en Plan de Negocios in 2012. Additionally, he studied at Escuela de Organización Industrial, achieving a Curso de Analítica Web in 2016. His educational background supports his expertise in management, business planning, and web analytics.
Background in Hospitality Management
Ray has over 10 years of experience in managing boutique hotels and resorts. He worked at Pueblo Bonito as Gerente en Turno (MOD) from 2005 to 2011, where he developed skills in operational management. He also served as Resident Manager at Xperience Hotels from 2015 to 2016, enhancing his knowledge in hospitality operations and customer service.
Experience in Quality Assurance
Ray has a strong background in quality assurance, having worked as a QA Engineer at Upwork from 2016 to 2021 and at Kronologic from 2021 to 2022. His roles involved ensuring software quality and performance, utilizing his analytical skills to identify and resolve issues effectively.
Community Engagement and Initiatives
Ray co-hosted a radio program for a year that promoted equal opportunities, reflecting his commitment to social issues. He developed a business plan and strategic alliances for Easy Driver PYME, a product aimed at individuals with disabilities, and participated in trade fairs to connect with NGOs and Civil Associations.