Adam Skelton
About Adam Skelton
Adam Skelton is a Customer Support Representative at Neosensory, Inc., with a background in accessibility advocacy for the Deaf and Hard of Hearing communities. He has over 18 years of experience in customer support and accessibility roles, including positions at Deaf Action Center and GAPRS LLC.
Work at Neosensory
Adam Skelton has been employed at Neosensory, Inc. as a Customer Support Representative since 2020. In this role, he provides assistance and support to customers, ensuring they have a positive experience with the company's products and services. His work contributes to the overall mission of Neosensory, which focuses on enhancing accessibility for individuals with hearing impairments.
Previous Experience in Accessibility
Before joining Neosensory, Adam worked at Deaf Action Center as a Deaf and Hard of Hearing Access Specialist from 2017 to 2020. In this position, he gained valuable insights into the accessibility challenges faced by the Deaf and Hard of Hearing communities. His experience in this role equipped him with the skills necessary to advocate for improvements in accessibility.
Long-term Role at GAPRS LLC
Adam served as an Assistant Supervisor at GAPRS LLC from 2002 to 2017, a period of 15 years. His long tenure in this position allowed him to develop strong leadership and supervisory skills. The experience gained during this time contributed to his professional growth and understanding of customer service dynamics.
Education and Expertise
Adam studied at the University of North Texas at Dallas, where he pursued a Bachelor of Applied Arts and Sciences in Criminal Justice from 2014 to 2017. This educational background provided him with a foundation in critical thinking and problem-solving, which he applies in his current role and advocacy work.
Commitment to Accessibility Advocacy
Adam Skelton is dedicated to advocating for accessibility improvements for the Deaf, Hard of Hearing, and deafblind communities. His commitment to achieving societal goals related to accessibility is evident in his professional choices and the roles he has undertaken throughout his career.