Shaunna Lacey
About Shaunna Lacey
Shaunna Lacey is the Leader of the Performance Supports Group at Neovation Learning Solutions, where she has worked since 2019. She has a background in psychology and communication, with previous roles at Staples Canada and Elections Manitoba.
Current Role at Neovation Learning Solutions
Shaunna Lacey serves as the Leader of the Performance Supports Group at Neovation Learning Solutions since 2019. In this role, she focuses on creating comprehensive help systems to enhance user experience. She is responsible for developing eLearning modules that cover a diverse range of topics, ensuring that learners have access to relevant and effective educational resources. Additionally, she records and edits video tutorials, contributing to the overall quality of training materials provided by the organization.
Previous Experience at Staples Canada
Prior to her current position, Shaunna Lacey worked as a Sales Associate at Staples Canada from 2011 to 2013. During her two years in this role, she was based in Richmond Hill, Ontario. Her experience at Staples provided her with valuable customer service skills and an understanding of retail operations, which she has applied in her subsequent roles.
Education and Academic Background
Shaunna Lacey studied at The University of Winnipeg, where she earned a Bachelor of Arts in Psychology from 2007 to 2011. She furthered her education at Red River College, studying Communication from 2012 to 2014. This academic background has equipped her with skills in understanding human behavior and effective communication, which are essential in her current role.
Previous Role as Instructional Designer
Before her current leadership role, Shaunna Lacey worked as an Instructional Designer at Neovation Learning Solutions in 2013 for a duration of five months. In this position, she contributed to the design and development of educational materials, laying the groundwork for her later responsibilities in performance support and eLearning development.
Experience as Voting Officer at Elections Manitoba
In 2011, Shaunna Lacey served as a Voting Officer for Elections Manitoba for one month. This role involved assisting with the electoral process, providing her with insights into public service and civic engagement. This experience adds to her diverse professional background.