Thomas Kaio
About Thomas Kaio
Thomas Kaio is a software developer with extensive experience in application support and quality assurance. He has worked for companies such as Neovation Learning Solutions and HSBC Global Banking and Markets, focusing on enhancing system efficiency and monitoring applications.
Work at Neovation Learning Solutions
Thomas Kaio has been employed at Neovation Learning Solutions since 2019 as a Software Developer. Prior to this role, he worked as a Software Quality Assurance professional at the same company from 2016 to 2019. His tenure at Neovation has been marked by contributions to software development and quality assurance processes. He has developed a proactive approach to avoid system outages and improve monitoring in FX applications.
Previous Experience at HSBC Global Banking and Markets
Thomas Kaio worked at HSBC Global Banking and Markets from 2012 to 2015 as an Application Support Analyst. His responsibilities included monitoring and firefighting applications, servers, and hardware across Unix and Windows platforms. He created a knowledge base of known issues to enhance the efficiency of second line support in FX applications, contributing to improved operational effectiveness.
Experience at TOTVS
Before his role at HSBC, Thomas Kaio served as a Software Analyst at TOTVS from 2010 to 2011. His experience at TOTVS provided him with foundational knowledge in software analysis and development, which he later applied in his subsequent roles in the technology sector.
Education and Training
Thomas Kaio studied at Louis Riel Arts & Technology Centre, where he achieved a focus in Information Technology from 2014 to 2015. He also attended colégio nossa senhora medianeira and colégio erasto gaertner, furthering his educational background. His studies have provided him with a solid foundation in IT principles and practices.
Skills and Expertise
Thomas Kaio possesses extensive experience in monitoring and firefighting applications, servers, and hardware across both Unix and Windows platforms. He has worked under the ITIL framework to manage IT services effectively. His close work with FX applications has allowed him to gain significant knowledge in the money market, enhancing his technical and operational skills.