Benjamin Bodor
About Benjamin Bodor
Benjamin Bodor is a Customer Success Manager with extensive experience in account management and digital transformation. He specializes in leveraging AI and Fintech technologies to drive growth and has a strong track record of achieving high renewal rates and expanding business accounts.
Current Role at Nerdio
Benjamin Bodor serves as a Customer Success Manager at Nerdio since 2023. In this role, he focuses on enhancing customer satisfaction and driving value for clients. His responsibilities include developing strategic plans and collaborating with cross-functional teams to ensure successful implementation of solutions. He operates remotely from Toronto, Ontario, Canada.
Previous Experience at Sprinklr
Before joining Nerdio, Benjamin Bodor held multiple positions at Sprinklr, including Global Strategic Accounts Manager and Customer Success Manager. His tenure at Sprinklr lasted from 2019 to 2022, during which he achieved a 100% renewal rate and a net revenue retention exceeding 20% year over year. His work involved managing strategic accounts within the financial services sector.
Professional Background in Customer Success
Bodor has extensive experience in customer success and account management. He worked as a Principal Customer Success Executive at Siteimprove and as a Strategic Account Director at William Thomas Digital. His roles have consistently involved managing full sales cycles and growing accounts by 20% year over year. He has provided leadership and mentorship to teams of Success Managers across various organizations.
Educational Qualifications
Benjamin Bodor studied at York University, where he earned a Bachelor's degree in Marketing, Business, Management, Marketing, and Related Support Services from 2002 to 2007. He also holds a BA BEd in Social Science/Marketing from York University’s Faculty of Liberal Arts & Professional Studies, which he completed from 2003 to 2007.
Certifications and Specializations
Bodor holds a DMA Certified Marketing Professional certification and a Google Ads Search Certification. He specializes in deploying value-based solutions that leverage AI, customer experience management (CXM), digital transformation, social media, and fintech technologies to drive growth and exceptional results.