Nicholas Kochetta
About Nicholas Kochetta
Nicholas Kochetta is a Sr. Enterprise Customer Success Manager at Nerdio, with a background in customer success roles at various companies including Xactly Corp. He has a degree in Marketing from Northern Illinois University and has experience in consulting and social media marketing.
Current Role at Nerdio
Nicholas Kochetta serves as the Senior Enterprise Customer Success Manager at Nerdio. He has held this position since 2024, contributing to the company's customer success initiatives in Arvada, Colorado. His role involves ensuring customer satisfaction and driving the adoption of Nerdio's solutions among enterprise clients.
Previous Experience at Nerdio
Before his current role, Nicholas worked at Nerdio as an Enterprise Customer Success Manager from 2023 to 2024. During this 9-month period, he focused on enhancing customer relationships and supporting enterprise clients in their use of Nerdio's services.
Career at Xactly Corp
Nicholas Kochetta has extensive experience at Xactly Corp, where he held multiple positions. He began as a Customer Success Representative from 2018 to 2019, then progressed to Customer Success Manager from 2019 to 2020, and finally served as Manager of Customer Success from 2020 to 2023. His roles involved managing customer success strategies and ensuring client satisfaction in Denver, Colorado.
Educational Background
Nicholas studied at Waubonsee Community College, where he earned an Associate of Science degree in General Studies from 2009 to 2011. He furthered his education at Northern Illinois University, obtaining a Bachelor of Science degree in Marketing from 2011 to 2013. His academic background has provided a foundation for his career in customer success and marketing.
Early Career Experience
Nicholas began his professional journey as a Junior Consultant at the Experiential Learning Center in 2012 for 4 months. He also gained experience as a Social Media and Marketing Intern at Northern Illinois University from 2012 to 2013, where he contributed to marketing initiatives in the Greater Chicago Area. Additionally, he undertook a Thru-Hike on the Appalachian Trail in 2014 for 6 months.