Charles Furaitar
About Charles Furaitar
Charles Furaitar serves as the Interim Tech Support Lead at Varsity Tutors, a Nerdy Company, where he has worked since 2021. He has extensive experience in customer service and technical support, having held various roles in companies such as Amway and Bank of America.
Current Role at Nerdy
Charles Furaitar serves as the Interim Tech Support Lead at Varsity Tutors, a Nerdy Company, since 2021. In this role, he oversees technical support operations and ensures efficient service delivery to clients. His leadership position allows him to utilize his extensive experience in customer care and technical support to enhance the user experience.
Previous Experience at Varsity Tutors
Charles Furaitar worked at Varsity Tutors from 2017 to 2021. Initially, he served as a Customer Care Representative for one year in Scottsdale, Arizona, where he handled customer inquiries and support. He then advanced to the position of Tech Support Specialist II, where he worked for three years in the Greater St. Louis Area, providing technical assistance and troubleshooting for users.
Customer Service Background
Before joining Varsity Tutors, Charles Furaitar accumulated significant experience in customer service roles. He worked at Amway as a Customer Service Representative from 2006 to 2008 in Ada, Michigan. Following that, he spent eight years at GRBS Inc. in the Greater Grand Rapids, Michigan Area, also as a Customer Service Representative. He briefly worked at Bank of America in Phoenix, Arizona, as a Customer Service Representative for Home Loans from 2016 to 2017.
Education and Training
Charles Furaitar studied at West Side Technical Institute, where he focused on Medical Office Management/Administration. He completed his studies from 2004 to 2006, gaining foundational knowledge that supports his career in customer service and technical support.