Donielle Shepard
About Donielle Shepard
Donielle Shepard serves as the Client Sales Director at Varsity Tutors, a position she has held since 2017. She has a diverse background in client care and management, with previous roles at Terry Reilly Health Services, American Express, and Massage Envy.
Current Role at Varsity Tutors
Donielle Shepard serves as the Client Sales Director at Varsity Tutors, a position she has held since 2017. In this role, she is responsible for overseeing client relationships and driving sales initiatives. Her experience in client care and sales has contributed to her effectiveness in this position, allowing her to engage with clients and understand their educational needs.
Previous Experience in Client Care
Before her current role, Donielle Shepard worked as a Client Care Specialist at Varsity Tutors for a brief period in 2017. Additionally, she has experience in customer service from her time at American Express, where she served as a Customer Care Representative from 2012 to 2013. This background has equipped her with skills in client communication and support.
Background in Healthcare Administration
Donielle Shepard has a background in healthcare administration, having worked as a Medical Receptionist at Terry Reilly Health Services in Boise, Idaho, for seven months in 2015. This role provided her with experience in managing patient interactions and administrative tasks within a healthcare setting.
Education and Academic Achievements
Donielle Shepard earned her Master's degree from Antioch University New England, completing her studies from 2015 to 2017. This educational background has contributed to her professional development and understanding of client relations and sales strategies.
Experience in Management
Prior to her roles in client care and sales, Donielle Shepard worked as a Clinic Manager at Massage Envy from 2008 to 2012. In this position, she managed clinic operations and staff, enhancing her leadership skills and operational knowledge in the wellness industry.