Iris Garcia
About Iris Garcia
Iris Garcia is a Customer Success Manager at Varsity Tutors, a Nerdy Company, where she has worked since 2022. With a background in special education and data analysis, she advocates for individual needs and emphasizes collaboration in her role.
Work at Nerdy
Iris Garcia serves as a Customer Success Manager at Varsity Tutors, a subsidiary of Nerdy Company, since 2022. In this role, she focuses on advocating for individual needs and ensuring that clients receive the support they require. Her responsibilities include utilizing data analysis skills acquired from her teaching background to measure team and company progress. This data-driven approach helps enhance the overall customer experience and fosters long-term relationships.
Education and Expertise
Iris Garcia holds a Master of Education in Special Education from San Jose State University, which she completed from 2017 to 2019. She also earned a Bachelor of Arts in Communicative Disorders & Sciences from the same institution, studying from 2010 to 2015. Her educational background equips her with a strong foundation in understanding diverse learning needs and effective communication strategies, which she applies in her current role.
Background in Education
Iris Garcia has extensive experience in the education sector, having worked in various roles that support students with special needs. She served as a Special Education Instructor at Milpitas Unified School District from 2016 to 2019 and at Fremont Union High School District from 2019 to 2020. Additionally, she worked as a Special Education Specialist at Campbell Union High School District from 2020 to 2022. Throughout her career, she has facilitated training sessions to empower colleagues and improve educational practices.
Previous Roles and Responsibilities
Before her current position, Iris Garcia held several roles that contributed to her professional development. She worked as a Parent Educator at Voices College-Bound Language Academies from 2015 to 2016, where she engaged with families to support student success. In 2022, she briefly worked as a Sales Representative at Teachers Pay Teachers, gaining experience in sales and customer interaction. These roles have enriched her understanding of client needs and effective communication.
Skills and Advocacy
Iris Garcia emphasizes the importance of collaboration and relationship-building in her work. She advocates for individual needs to be heard and supported, ensuring that clients receive personalized attention. Her ability to utilize data analysis from her teaching experience allows her to track progress and implement strategies that lead to impactful results in her current role as a Customer Success Manager.