Jasmine Jimenez

Jasmine Jimenez

Customer Care Representative @ Nerdy

About Jasmine Jimenez

Jasmine Jimenez is a Customer Care Representative with over six years of experience at Varsity Tutors, a Nerdy Company, and a background in sales at Fossil Watches and Lucky Brand. She is passionate about education, customer service, and is currently exploring coding and computer programming.

Work at Nerdy

Jasmine Jimenez has been employed at Varsity Tutors, a Nerdy Company, since 2018. She currently holds the position of Customer Care Representative in Tempe, Arizona. Her tenure at Varsity Tutors has spanned over six years, during which she has focused on providing quality customer service. Prior to her current role, she worked as a Sales Representative at the same company for five months in 2018. Jasmine's experience at Varsity Tutors reflects her commitment to enhancing the customer experience in the education sector.

Previous Employment Experience

Before joining Varsity Tutors, Jasmine Jimenez worked in retail. She was a Sales Associate at Lucky Brand in Chandler, Arizona, from 2016 to 2017 for seven months. Following this role, she served as a Sales Associate at Fossil Watches for five months in 2016 to 2017. These positions provided her with foundational customer service skills that she has applied in her current role at Varsity Tutors.

Education and Expertise

Jasmine Jimenez studied at South Mountain Community College from 2016 to 2018, completing a two-year program. Her education has contributed to her understanding of customer service and the importance of accessibility in educational services. Jasmine has developed a keen interest in coding, specifically in C#, and is actively pursuing knowledge in computer programming.

Customer Service Philosophy

Jasmine believes in the significance of providing accessible and on-demand service experiences for future generations. She finds motivation in working with a team that prioritizes delivering quality customer service. Her approach emphasizes spreading positive energy and laughter, aiming to enhance the experiences of those she interacts with.

Passion for Education

Jasmine Jimenez has over 4.5 years of experience working closely with education. This involvement has fostered a continuous curiosity and love for knowledge. Her commitment to education aligns with her role at Varsity Tutors, where she focuses on supporting students and enhancing their learning experiences.

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