Jen Hoover
About Jen Hoover
Jen Hoover is a Customer Success Manager with extensive experience in educational roles, including curriculum development and teaching. She currently manages a portfolio of school districts at Varsity Tutors, leveraging her background in educational technology and client management.
Work at Nerdy
Jen Hoover currently serves as a Customer Success Manager at Varsity Tutors, a subsidiary of Nerdy. She has been in this role since 2022, working remotely. In her position, she manages a portfolio of school districts that generate 1.8 million in recurring revenue. Jen acts as a trusted advisor for 18 school districts, overseeing the client life cycle to ensure that the districts achieve their desired learning outcomes.
Education and Expertise
Jen Hoover holds a Master of Education (MEd) from North Carolina Central University, which she completed from 2019 to 2021. She also earned a Bachelor of Arts (BA) from Coastal Carolina University, graduating in 2013. Her educational background supports her expertise in curriculum development, educational technology, and customer success management within the educational sector.
Background in Education
Jen Hoover has extensive experience in the education sector, primarily with the Wake County Public School System. She worked as a Math & Science Teacher and Grade Level Leader from 2013 to 2020, where she led professional development initiatives. Additionally, she served as a Curriculum Developer, Curriculum Writer, and Math Intervention Coordinator, contributing to curriculum development for 37 middle schools and implementing educational technology programs.
Professional Development Initiatives
Throughout her career, Jen Hoover has led school-wide professional development sessions focused on various educational strategies. These include Data Analysis, Inquiry-based Learning, Effective Implementation of Math Intervention, and Understanding the Formative Assessment Process. Her initiatives aimed to enhance teaching practices and improve student learning outcomes.
Previous Roles and Contributions
Before her current role at Varsity Tutors, Jen Hoover worked at DreamBox Learning as a Customer Success Manager for six months in 2022. She also held multiple roles at the Wake County Public School System, including Administrative Intern and Curriculum Developer. Her contributions in these positions involved curriculum development and the effective implementation of educational technology across multiple schools.