Jordan Dhom
About Jordan Dhom
Jordan Dhom is a Customer Technical Support professional with a background in service desk operations and a bachelor's degree from Full Sail University. He has over six years of experience in technical support roles, including previous positions at Patterson Dental and SelectRemedy.
Current Role at Varsity Tutors
Jordan Dhom currently serves as a Customer Technical Support representative at Varsity Tutors. He has held this position since 2018, accumulating six years of experience in providing technical assistance and support to customers. His role involves addressing customer inquiries, troubleshooting issues, and ensuring a positive user experience.
Previous Experience at Patterson Dental
Prior to his current role, Jordan Dhom worked at Patterson Dental as a Service Desk Specialist from 2014 to 2018. During his four years in this position, he was responsible for managing service requests, providing technical support, and assisting users with various software and hardware issues.
Education at Full Sail University
Jordan Dhom attended Full Sail University from 2012 to 2015, where he earned a bachelor's degree. His education provided him with foundational knowledge and skills relevant to his career in technical support and customer service.
Early Career at SelectRemedy
In 2011, Jordan Dhom briefly worked as a Parts Handler at SelectRemedy for three months. This role involved managing inventory and handling parts, contributing to his early professional experience.
High School Education at Newton Community High School
Jordan Dhom completed his high school education at Newton Community High School from 2002 to 2006. This foundational education set the stage for his subsequent academic and professional pursuits.