Kandice M.
About Kandice M.
Kandice M. serves as the Manager of Tutor Engagement at Varsity Tutors, bringing extensive experience in leadership and coaching from various roles in companies such as T-Mobile and Lyft. She holds a Bachelor's degree from The University of Tennessee at Chattanooga and a Master's degree from the University of Arizona Global Campus.
Current Role at Nerdy
Kandice M. serves as the Manager of Tutor Engagement at Varsity Tutors, a subsidiary of Nerdy Company. She has held this position since 2021, working remotely. In this role, she focuses on managing and enhancing the engagement of tutors, leveraging her extensive experience in leadership and coaching.
Previous Experience in Leadership Roles
Kandice has a diverse background in leadership positions across various companies. She worked at T-Mobile in multiple roles, including Area Manager, Inside Sales Coach, Hiring Coach, and Diversity & Inclusion Lead. Her tenure at T-Mobile spanned from 2008 to 2018. Additionally, she served as a Team Leader at Maximus and as a Trust and Safety Team Lead at Lyft, where she gained valuable experience in team management and operational oversight.
Educational Background
Kandice M. holds a Bachelor of Science degree from The University of Tennessee at Chattanooga, which she completed from 1996 to 2000. She furthered her education by obtaining a Master’s Degree from the University of Arizona Global Campus between 2020 and 2021. Her academic background supports her professional roles, particularly in management and engagement.
Advocacy for Diversity and Inclusion
Kandice advocates for Diversity & Inclusion as a fundamental aspect of corporate culture. During her time at T-Mobile, she served as the Diversity & Inclusion Lead, where she promoted initiatives aimed at fostering an inclusive work environment. Her commitment to these values is evident in her leadership style and approach to team engagement.
Customer Service Expertise
Kandice has a strong foundation in customer service, which enhances her effectiveness in her current role in tutor engagement. Her experience in customer-facing positions across various companies has equipped her with the skills necessary to understand and address the needs of both tutors and students.